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Contemporary floral designers |
Frequently asked questionsHow does temperature affect flowers?Heat causes flowers to respire at a higher rate and so fade; the cooler the room or location they're in, the longer they will last. However, cold or draughty conditions may cause petals to dry out too. A moderate, sheltered position is best. Why cut stems at a 45° angle?By re-cutting the stems at an angle, you are removing dry fibre and ensuring a wide surface to take up fresh water. Putting stems into water while cutting them helps them to absorb even more water, and so stay fresh for longer. What is the point of flower food?It contains three additives which nourish flowers and deter bacteria:
Can I specify a delivery time?No. We can only guarantee that your flowers will be delivered between 8am and 6pm on the date of delivery. Flowers are delivered between 8am and 12pm for Saturday deliveries. We cannot specify time of delivery unless the AM/PM delivery fee is paid. AM delivery guarantees flowers are delivered before midday, PM delivery guarantees delivery between 12pm and 6pm. How will I know that you have received my order?We will email you to confirm your order has been received and we will also email you to confirm payment has been approved. If you are concerned about your order you can contact us on 07940548391. Do you deliver at the weekend?Yes, only on Saturdays between 8am and 12pm. Delivery costs £15 rather than £4.99 Monday to Friday, the increase in price is due to the cost imposed by our courier service. How do I cancel flowers?Cancellations must be made at least 48 hours before delivery for a full refund. Call Floresco on 07940 548391 or email enquires@florescoflowers.co.uk. to cancel your order. What are the delivery charges?Courier delivery of bouquets, costs £4.99 Monday to Friday,weekday AM/PM deliveries £10 and Saturday deliveries £15. For more information call customer services on 07940548391 or email enquiries@florescoflowers.co.uk |